How To Apply Credit For Your Invoice Payment

Do you have extra credits in your account? Here's how you can apply credit to pay your invoice.

 

Step 1

Log in to your client area using your username and password. 

Client Area

 

Step 2
On the top right corner, click 'Notifications' to check your credit balance.

 

Step 3 
Under Billing, select 'My Invoices'. 

My Invoices

 

Step 4
Under Status, find your unpaid invoice(s) accented in red. Now, click 'Unpaid'

Unpaid Invoice

 

Step 5
Scroll down and click on 'Click here to submit ticket to Billing Department if you would like to apply the credit to this invoice'. 

 

Step 6
Scroll down and click 'Submit'. Your ticket will be marked as in progress.

 

Step 7

Our Billing Team will apply your credit for you on behalf. After payment has been made by using credit balance, you will receive 'Invoice Payment Confirmation' email.

 

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