Is there any contract?

No contracts. No strings attached. You have the freedom to choose monthly, quarterly, semi-annual, or annual subscription. If you want to test our service, you can just sign up for a month and proceed to an annual plan when you’ve decided to stay with us long-term.

 

Are there any hidden costs?

Definitely not, all costs are clearly stated on our site. We don’t hide fees. The only cost commonly acquired on top of your expected monthly/ annual fees is the exceeding bandwidth or disk space usage. However, the exact pricing for that is also clearly stated on our platform.

 

Is there a trial period or money-back guarantee?

VPS Malaysia offers a 30-day money back guarantee without conditions. In case you are not satisfied with the service, you can request a cancellation within 30 days after signing up. We will then refund your full setup fees and monthly cost. The only exception of not granting a refund request is if the user has done prohibited activities including hacking, spamming, and other activities against our terms of service.

 

Can I upgrade to higher plan in the future?

Yes, you can. You can do it anytime without having to worry about data loss or downtime.

What form of payment method do you accept?

VPS Malaysia accepts MOLPay (Credit Card/Internet Banking), PayPal and Manual Bank Transfer.

MOLPay payment process steps by steps:

Step 1: Login to your client area at https://www.vpsmalaysia.com.my/system/clientarea.php

vps-malaysia-client-area-login-version

Step 2: Click on ‘Invoices’.

vps-malaysia-client-area-dashboard

Step 3: Click on the invoice that you wish to pay.

vps-malaysia-my-invoices-unpaid

Step 4: Select ‘MOLPay – Credit Card/Internet Banking’ under Payment Method and click ‘Pay Now’ button.

vps-malaysia-invoice-payment-molpay-payment-gateway

Step 5: Select your desired payment options by clicking the arrow button or insert your credit card details.

vps-malaysia-molpay-payment-gateway-process-details

Step 6: Click on your desired payment options.

MOLPay Payment Gateway Options

Step 7: Follow the instructions on your screen. Payment done!

PayPal payment process steps by steps:

Step 1: Login to your client area at https://www.vpsmalaysia.com.my/system/clientarea.php

vps-malaysia-client-area-login-version

Step 2: Click on ‘Invoices’.

vps-malaysia-client-area-dashboard

Step 3: Click on the invoice that you wish to pay.

vps-malaysia-my-invoices-unpaid

Step 4: Select ‘PayPal’ under Payment Method and select ‘PayPal Subscribe’ or ‘PayPal Check Out’ button. PayPal Subscribe is recurring payment to VPS Malaysia and PayPal Check Out is one time check out process.

vps-malaysia-invoice-payment-paypal-payment-gateway

Step 5: Follow the instructions on your screen. Payment done!

How do I get started?

You can share the referral link to your friends or you can post the link into your Facebook page, website, blog, forum, web hosting talk, social media accounts etc.

 

Where to get my unique referral link?

If you are a new customer, you are required to sign up here. If you have already signed up, login to your client panel and click “Affiliate” on the menu tab to access your unique referral link.

 

How much can I earn?

There is no limit as to how many friends you can refer and how much you can earn. In every referral you make, you can earn according to the reward percentage below:

  • Forex VPS Hosting: 20% Recurring
  • Windows VPS Hosting: 5% Recurring
  • Linux VPS Hosting: 5% Recurring
  • cPanel Web Hosting: 5% Recurring
  • cPanel Reseller Hosting: 5% Recurring

 

What is recurring payment?

Recurring payment is applied to your account every time a payment is made by an active customer that you have referred.

 

When do I receive my rewards?

Once your account has reached RM100, you may request for withdrawal of payment through our system. Payout will be completed within 3 days after the withdrawal submission is made.

 

How will I be awarded?

You will be awarded via cash or account credit, depending on your choice. We will transfer the money to your Malaysia Bank Account, PayPal Account or to your credit balance.

 

How long does it take for the money to be reflected on my account?

Your rewards will be reflected in your account 30 days after the payment of the purchased product is made. This is to prevent fraud order.

 

How do you track my rewards?

Cookies allow us to track all the visitors that come to our website. These last for up to 90 days after the visit, so we keep a good record of them. Using the cookies, we can also track those who purchase our services within 90 days and who referred them.

What is a Forex VPS Hosting?

Our Forex VPS Hosting service allows Forex traders to operate and run automated algorithmic techniques, which includes MQL5 Signal, Copy Trade, Expert Advisors 24 hours per day and 7 days per week on a virtual machine. This helps you minimize system downtime due to connectivity and technology failures. Your virtual desktop will be hosted in our data center in Malaysia.

 

Can I upgrade to a higher plan in the future?

Of course, whenever you deem best, you can upgrade to a higher plan. With just a single reboot, you can have your instant upgrade.

 

What form of payment method do you accept?

VPS Malaysia accepts Paypal, Credit Card, Online Banking and Manual Bank Transfer.

 

How many MetaTrader can be run in my VPS?

We don’t limit the number of MetaTrader run on the VPS. It will depend on your chosen VPS plan. You can run around 4 MetaTrader on 1 GB of RAM without having to run a backtest. To check the suggested MT details, hover to the memory information icon for every plan. 

 

What are the advantages of using Forex VPS Hosting in running a Forex EA?

There are actually a lot of benefits of using Forex VPS Hosting. The following are the most important ones:

  • Internet Connection Stability
  • Power Redundancy
  • Access from anywhere

 

How much technical knowledge do I need?

You don’t need to be a techie to set up your VPS. We will do all the work for you. You just have to follow the instructions we’ll send you in your welcome email for the details on how to access your VPS.

 

Can I connect from my smartphone?

Yes. You can connect using any RDP software from the play store/ app store. Just search for “Remote Desktop”.

 

Can I host other application in Forex VPS plan?

Our Forex VPS plan is only limited to host Forex Trading software. Mean to say that we do not allow application like Apache, MySQL, etc. to be hosted on Forex VPS server.

 

Can I use Windows VPS plan to host Forex Trading software?

Yes, you can, but there are difference between these two plan. Forex VPS is optimized for stability and fast trade execution, from hardware level to software level. Another crucial factor is we only schedule maintenance for Forex VPS server outside trading hours.

 

Do you offer Windows VPS Hosting for general usage?

Yep. If you’re looking for Windows VPS to host your email, games, or any application, feel free to compare Windows VPS hosting plans here: Windows VPS Hosting.

What is a Windows VPS Hosting?

A Windows VPS is a Virtual Private Serve which runs the OS from Microsoft which is called Windows Server. There are different versions of Windows server. Some use more system resources than others.

 

Can I upgrade to a higher plan in the future?

Yes. You can get a higher plan in the future. Don’t worry about possible data loss or downtime as our Windows VPS hosting upgrade is always smooth and seamless. 

 

What form of payment gateway do you guys accept?

We do accept Paypal, Credit Card, Online Banking and Manual Bank Transfer.

 

What are the perks of using your Windows VPS Hosting to run my application?

VPS Malaysia’s Windows VPS hosting has a lot of perks. Below are the most vital ones:

  • Internet Connection Stability
  • Power Redundancy
  • Access from anywhere

 

Can I connect from multiple locations?

Of course, you can connect to the VPS with the same details wherever you are or whatever device you use. 

 

Do you offer Linux VPS Hosting?

Yes, we do. Please check it out at this link: Linux VPS Hosting.

What is a Linux VPS Hosting?

Linux VPS means any Linux-based operating system that’s running on VPS. Most Linux OS come for free and Linux VPS is one of the least vulnerable to exploits.

 

Can I upgrade to higher plan in the future?

Yes, you can. You can do it anytime without having to worry about data loss or downtime. 

 

What form of payments do you accept?

We support Paypal, Credit Card, Online Banking and Manual Bank Transfer.

 

Is there any contract?

No contracts. No strings attached. You have the freedom to choose monthly, quarterly, semi-annual, or annual subscription. If you want to test our service, you can just sign up for a month and proceed to an annual plan when you’ve decided to stay with us long-term.

 

Is there a trial period or money-back guarantee?

VPS Malaysia offers a 30-day money back guarantee without conditions. In case you are not satisfied with the service, you can request a cancellation within 30 days after signing up. We will then refund your full setup fees and monthly cost. The only exception of not granting a refund request is if the user has done prohibited activities including hacking, spamming, and other activities against our terms of service.

 

Do you use SSD Disk?

Yes, we do. Each of our plans is backed with Enterprise Grade SSD.

 

Do you offer Windows VPS Hosting?

Yes. Check it out here: Windows VPS Hosting

 

Can I reload a new OS template anytime?

Yes. You are free to reload a new operating system whenever you need to.

 

Is backup service provided in SSD VPS?

No. Unfortunately, we do not offer free backup service. If you really need it, you can add on Fully Managed Off-Server Backup (R1Soft).

 

Do I have access to a console for my VPS?

Yep. We offer you built-in KVM console to successfully access your Virtual Private Server from your site browser.

 

What kind of disk system do you use?

We use RAID 10. It is the most expensive and has the best performance among all RAID systems. We don’t mind the high cost, as long as we give you the highest quality.

 

Are there any hidden costs?

Definitely not, all costs are clearly stated on our site. We don’t hide fees. The only cost commonly acquired on top of your expected monthly/ annual fees is the exceeding bandwidth or disk space usage. However, the exact pricing for that is also clearly stated on our platform.

 

Will I get root access to my own server?

Of course. You will remain in total control of your very own server.

 

Does Linux VPS Hosting come with Graphical User Interface?

No. It doesn’t come with a GUI. If you need one, find your options here: Linux VPS Hosting – GUI

 

Can I host a website with Linux VPS Hosting?

Yes. However, you need to set up and manage the control panel. Linux VPS doesn’t come with Website Control Panel such as Webmin, cPanel, Kloxo, and so on. If you don’t know how to go about it, you can just grab the Management Service add-on for RM100 per month.

What is a cPanel Web Hosting?

cPanel is the industry standard in using interfaces that can best manage web hosting settings. VPS Malaysia’s cPanel Web Hosting frees you from the burden of creating actual data centers and servers and hiring system admins. We already do the whole scope for you.

 

Can I upgrade to a higher plan in the future?

Yes, you can. You can upgrade your cPanel Web Hosting anytime. No need to fret about data loss or downtime as we’ll take care of them.

 

What payment gateway do you support?

We support Paypal, Credit Card, Online Banking and Manual Bank Transfer.

 

Do you give discounts for Non-Profit Organizations?

VPS Malaysia offers special deals for Dedicated Server and Shared Hosting orders. Get in touch with us today!

 

What is Softaculous?

It’s the top auto installer with 394 excellent scripts, 115 PHP classes, and counting. For more info, click here:

 

Can I track the number of visitors my site gets?

Yep. A stats program is included in your web hosting package, including the number of impressions, hits, and unique visitors. The stats make use of your log files to gather the traffic data.

 

What is a cPanel web hosting?

It allows you to upload and store your site’s files on our server. VPS Malaysia’s server then makes those files accessible on the internet for viewing. 

 

Can I customize my hosting plan?

Yes, sure. Just choose your desired package above and we can customize it as we discuss.

What is a cPanel Reseller Hosting?

Reselling hosting is only possible on a VPS and dedicated server package with exclusive privileges. VPS Malaysia gives clients a chance to do business, create resource specific cPanel accounts, and manage their own clients. The platform we make available is user-friendly and systematic.

 

What if my customers lodge a complaint against the server? Will you back me up?

Yes. We’re available 24/7 for any technical support. Our specialists are always ready to solve your clients’ technical issues. 

 

Can I upgrade to a higher plan in the future?

Yes, you can upgrade your VPS anytime without risks of data loss or downtime. 

 

What payment method do you support?

We support Paypal, Credit Card, Online Banking and Manual Bank Transfer.

 

Can I allocate data transfer and disk space whenever I wish?

Yes, you can.

 

Will my clients know that they’re actually receiving service from you?

In terms of our Reseller Hosting, we make sure that we are “hidden” to your clients. Your customers will exclusively deal with you, and we’ll just be here as your core support.

 

Will the control panel of my clients show VPS Malaysia’s logo and “branding”?

We value transparency above all else. We most importantly keep your client’s control panel transparent. Your clients’ control panel, by default, will be ‘non-branded’. This means there’ll be no reference to your company or VPS Malaysia. As one of our resellers, you are free to modify the control panel of your clients to be branded with your firm’s overall impression.

How can I cancel my VPS?

Send a ticket here for a cancellation request.

OR

Follow these steps:
1. Login to Client Area.
2. Go to ‘Services’ > ‘My Services’.
3. Choose the service you want to cancel.
4. Then, click ‘Cancel’.
5. Choose either to cancel ‘Immediately’ or to cancel at the ‘End of Billing Period’.
6. Send your request.

If you made a mistake in canceling your service, send us a ticket before 6pm on that day. Once the crons starts to run, it will be automatically terminated.

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